Ogłoszenie numer: 9172690, from 2024-08-19
Concentrix
Customer Service Supporter with Swedish, Norwegian or Danish
Location: Warszawa
Job description
- As a Customer Service Advisor, you will be the first point of contact for the customer, responding to various incoming requests, solving emerging issues.
- Provide assistance via telephone, and chat.
- Listen carefully and understand customer needs.
- Handling different methods of payments (credit cards, vouchers, etc.) ensuring smooth transactions.
- Building a good relationship with the customer.
Requirements
- C1 language skills level for Swedish, Norwegian, Danish, and B2 language skills level for English.
- An enthusiastic spirit and proactive in understanding the customers needs.
- High soft skills standards to communicate valuable information to customers well.
- Clever use of PC.
Optional
Previous experience in customer service.
We offer
- An attractive salary.
- Training and development programs.
- Private medical care.
- Group insurance, sports, and leisure program.
- A very dynamic and international work environment with plenty of career opportunities.
- Social activities, events, and celebrations.
- Multinational environment.
- Hot drinks.
Please add the following clause: I agree to the processing of my personal data for the needs necessary in the recruitment process.