Customer Service Supporter with Swedish, Norwegian or Danish

Job description

• As a Customer Service Advisor, you will be the first point of contact for the customer, responding to various incoming requests, solving emerging issues.
• Provide assistance via telephone, and chat.
• Listen carefully and understand customer needs.
• Handling different methods of payments (credit cards, vouchers, etc.) ensuring smooth transactions.
• Building a good relationship with the customer.

Requirements

• C1 language skills level for Swedish, Norwegian, Danish, and B2 language skills level for English.
• An enthusiastic spirit and proactive in understanding the customers needs.
• High soft skills standards to communicate valuable information to customers well.
• Clever use of PC.
  
  Optional
  Previous experience in customer service.

We offer

• An attractive salary.
• Training and development programs.
• Private medical care.
• Group insurance, sports, and leisure program.
• A very dynamic and international work environment with plenty of career opportunities.
• Social activities, events, and celebrations.
• Multinational environment.
• Hot drinks.